This story was written in collaboration with Forbes Finds. Forbes Finds covers products and experiences we

This story was written in collaboration with Forbes Finds. Forbes Finds covers products and experiences we think you’ll love. Featured products are independently selected and linked to for your convenience. If you buy something using a link on this page, Forbes may receive a small share of that sale. Apple’s newest tablet is a bit of a curiosity. Especially when the company already has two very capable tablets: the iPad Pro is a productivity beast while the iPad Air is more for leisure browsing. The just-announced iPad is Apple’s latest entry-level tablet. It’s more than $100 cheaper than the iPad Air and, depending on which model you get, at least $1,000 less than an iPad Pro. I’m leading with the price of the iPad, because, to be blunt, that’s its greatest advantage over the other iPads. Yes, it has a larger 10.2″ display and it can use a  Smart Keyboard, but other than those two things, this new iPad is just an upsized 6th Gen iPad. It has the same A10 chip, the same 128GB max storage, the same 8mp camera. It’s just bigger. When you look at it side-by-side with the iPad Air, it’s hard to justify not paying the extra $170 for th...

Deliver Exceptional Customer Service With These Essential Technology Products

This story was written in collaboration with Forbes Finds. Forbes Finds covers products and experiences we think you’ll love. Featured products are independently selected and linked to for your convenience. If you buy something using a link on this page, Forbes may receive a small share of that sale. Technology is the second most important factor in providing great customer service. The most important is, of course, employees—people who have been hired appropriately for customer service, trained for customer service and aligned with your company’s purpose and values.  Yet without the right technology to support these employees, nobody’s going to be happy. Here are my top technology recommendations, the ones I find myself making most often as a customer service consultant.   One of my more homespun pieces of customer service advice is “Answer your phone!”—and do it in no more than three rings. Making a caller wait longer than that adds to their stress, according to studies relied on by the hospitality industry. Of course, employees will be more eager to grab those calls if you’ve equipped them with a headset that provides a clear connection and the physical comfort needed to face...

Best New and Featured Products Announced For Western Foodservice & Hospitality Expo

LOS ANGELES, CA  – Thousands of new products and services from 500 exhibiting companies for restaurants, caterers and foodservice establishments were introduced during this week’s Western Foodservice & Hospitality Expo, Healthy Food Expo West and Coffee Fest all being held together at the Los Angeles Convention Center.Several Awards were presented, including: The Western Foodservice & Hospitality Expo is produced by Clarion UX and sponsored by the Restaurant Association (www.calrest.org), and provides industry professionals access to the hottest menu trends, state of the art design and decor, a renowned education program, several culinary demonstrations, and 500+ of the leading vendors and purveyors dedicated to serving the restaurant & foodservice community. For more information, visit www.westernfoodexpo.com The 2019 Western Foodservice & Hospitality Expo will present their annual Torch and Beacon Awards to two inspirational leaders in the industry on Center Stage during this large West Coast gathering for the food and beverage industry. … The Western Foodservice & Hospitality Education Program will include five tracks – Bar & Beverage, Building a Winn...

It is finally September so that means the WEFTEC 2019 exhibition is right around the corner. WEFTEC takes

It is finally September so that means the WEFTEC 2019 exhibition is right around the corner. WEFTEC takes place from September 23-25 in Chicago, Illinois and features many companies with their own booths, including Ovivo with booth #1221. Because Ovivo is a world-class water treatment company, we have an abundance of powerful, effective, and innovative equipment. It is essential for us to show our valued customers what is available to them, especially at the WEFTEC exhibition. Here is a sneak peak of some of what you’ll see this year at Ovivo’s booth at WEFTEC in Chicago if you visit us at booth #1221. Come by our booth (#1221) at WEFTEC 2019 to see these different Ovivo products as well as many more! We hope to see you in Chicago from September 23-25. MYEP, as a leading Chinese supplier for Multi-disc screw press, we have attended IE EXPO Chengdu, during the exhibition, we have got much attention. IE EXPO as a sub-exhibition of IFAT, it has been on the show in Chengdu City the first time, which is the window of China, and one key city on One silk, One Road. And thanks for all the visitors to our stand, wish to see you next time in the exhibition.Our whole supplying scope:1: Slu...

Featured Guest: Managing Partner of Hyde Park Angels Pete Wilkins | Startup Showcase: Soar Robotics | WGN Radio

On the show, Scott kicks off the show by talking with our featured guest Managing Partner of Hype Park Angels Pete Wilkins. Pete Wilkins is a purpose-driven leader committed to creating a positive impact on the world by investing in people and organizations. Today, Pete leads the most active early-stage venture group in the Midwest, HPA. He and his firm take a people-first approach—they purposefully invest human and financial capital in entrepreneurs—to help build businesses that matter. On the latter half of the show, Scott kicks off the Startup Showcase by talking with the Co-Founder & CTO of Soar Robotic, Deniz Kalaslıoğlu. Soar Robotics was founded by Deniz Kalaslioglu and Kerem Ozkan, in an effort to bring autonomy and intelligence to drones and aerial vehicles powered by cloud computing. Soar Robotics has cloud-based AI products that turn drones into smart robots in under 2 hours. Soar enables companies to operate drones and manage drone data autonomously. Topics: Deniz Kalaslioglu, drones, Hyde Park Angels, investments, Kerem Ozkan, Pete Wilkins, Scott Kitun, Sore Robotics, Startup Showcase, Technori Army Combat Boots You can listen to WGN Radio live or as an on-dema...